FAQs

I have made visa on arrival but I am afraid that I will not get visa stamped and will not allowed to enter Vietnam.

We insist on you that if you have approval letter of immigration department, you are allowed to enter Vietnam.

Then the immigration department has save your information with a unique code on the system, because the code in approval letter is unique.

When you arrive Vietnam international airport, the immigration department officer will check the approval letter we sent you.

They will check on their system with uniqe code, and compare the information on system and your passport. It is is the same, you will get visa stamped and you are allowed to enter Vietnam.

Is Vietnam visa on arrival online legitimate?

Since 2003, Vietnam Government has agreed for immigration department to issue Vietnam visa on arrival for foreigners.

Therefore Vietnam visa on arrival is legitimate, to make visa on arrival, you should apply from with travel agents in Vietnam. The immigration department just accepts visa via these travel agents.

Do I need to send my original passport or my scanned passport to apply Vietnam visa on arrival?

When apply for Vietnam visa on arrival, you do not need to send us your original passport or scanned passport. However, in some cases, the immigration department will ask for your passport scan to verify the information you send. We will notify you via email about this.

Is that a problem if my passport is going to expired?

Visitors travelling to Vietnam are required to be in possession of passport that are valid for six months beyond the period of their intended stay in Vietnam. It is advised that you should renew your passport before applying for Vietnam visa on arrival.  If your passport expires during your stay in Vietnam, you must get it renewed or get a new one from embassy or consulate of your country in Vietnam. It would be best to get your passport renewed before your departure

What is visa on arrival?

This type of visa is applied for and granted at a point of entry to the nation you are visiting, whether it be an airport, border checkpoint or port. Instead of going to the Embassy where you are living, you just need to apply online and get the approval letter then get visa stamped at the international airports.

It'd better for visitors to check with the embassy website of the country you are going to visit as well as your nationality because there are some certain restrictions apply only to nationals of certain countries.

Why do I need to have "Approval Letter"?

After you apply for Vietnam visa, you will be given the Approval Letter. This is the official letter issued by Vietnam Immigration Department. This letter states that you are allowed to enter and exit Vietnam in a specific period of time. You can pick up your visa upon arrival at Vietnam International airport, included Hanoi, Ho Chi Minh City and Danang.

At the checkout point at the airport, the immigration department officers will verify the details on the approval letter based on your passport and corresponding documents. Once all the information fit, you will surely be granted entry upon arrival in Vietnam with the approval letter. To make sure that there will be no problem at the airport, you should check all information with us carefully before departure

Why should I use Vietnam Visa on arrival?

In fact, you can get visa by one of the following methods:

1. Go to Vietnam embassy to apply for visa: It takes 2-3 working days and you must travel a lot (normally, the embassy is located far from your house). It also costs much  for travelling fee and takes time

2. Get visa on arrival. It takes about 5 minutes to apply for Vietnam visa application form and make payment. After 1-2 working days, you will get the letter of approval. With this legal documents, you can get visa once you arrive Vietnam international airports (Hanoi, Ho Chi Minh City and Danang).

Vietnam visa on arrival is the quickest and the most convenient way to get visa. It is also cheap and time saving

Except for visa service fee, do I need to pay any fee at the airport? If yes, what is it

Besides Visa service fee, you will have to pay visa stamping fee by yourself at the airport. In order to get official visa stamped in your passport, you are required to pay stamping fee, you must pay it in cash (In Vietnam Dong (VND) or USD (US Dollars), so prepare it before your departure, they do not accepet credit card or cheque. Since 2013, the stamping fee is as following:

45 USD for single 1 month/3 month
95 USD for multiple entry

If we transit in Vietnam for several hours, do we need Vietnam visa?

In case you have a connecting flight in Vietnam (please make sure that you will not leave Vietnam airports), you do not need to have Vietnam visa.

Is that possible if I travel to Vietnam without approval letter and get visa stamped when I arrive airport?

Impossible! When you get on the plane, you must show the approval letter to the staff at the airport then they will let you check-in. This is a compulsory document to get your visa stamped at Vietnam international airport. Please make sure that you have approval letter with exact information for your trip to Vietnam

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