Privacy Policy

In order to protect and preserve private information of clients, we have given Privacy Policy. It is highly recommend for all clients and potential users to read this Privacy Policy before using or applying our visa system. is committed to protecting your privacy. (“we”, “us” or “our”) safeguards your personal information to maintain customer’s trust. respects the privacy of visitors and its related sites when visitor collects, uses and shares information about you from and the choices that you can make about the way your information is collected, used and shared. has the right to expand and/or modify this Statement at any time.


This Privacy Policy applies to all services and sub-sites available under the domain By visiting this web site, you are agreeing in advance to the current and future terms of this Privacy Policy. If you do not wish to agree to these terms, you should leave this web site.


1. Security

The security of your personal information is very important to us, and we are committed to protecting the information that we collect. We have security measures in place at our facilities to protect against the loss, misuse or alteration of information that has collected from you at our web site.


However, no one can secure 100 percent that the date transmission over the internet or wireless network is kept secretly, thus can not ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.


2. Information

There are two types of information collected on Personally Identifiable Information and Non-Personally Identifiable Information. You are provided the access to your personal information at all times for update or modifying your own information


a. Personally Identifiable Information: In order to improve our visa service better, we encourage you to provide us Personally Identifiable Information. We guarantee that your information will be kept secret and will never be released to third party except if users allow us to do so.


b. Non-Personally Identifiable Information. Non-Personally Identifiable Information refers to the information that does not identify you as an individual, for example IP address, Brower type, Cookies, etc. You may be requested to provide certain types of non-personal information from you when using 

We collect and store in server logs non-personally identifiable information, including but not limited to browser type, IP address, operating system, the date and time of visits, the pages visited on the site, time spent viewing the site, and return visits to the site. Sometimes some non-personal information can be released to the third party. However you non-personal information will not be rent, sold or shared for commercial purpose.


c. Financial Transactions. The most popular payment method on our website is by Credit card transactions which are processed through one of the major third-party credit card processing companies. However, you will fulfill the payment by yourself so your credit card information will not be released. Our database will not store any information of your credit card so you can be sure that your credit card information will be kept secret.


d. Cookies. Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie.


Cookies are useful because they allow a website to recognize a user's device. You will be recognized through cookies when you visit It is up to you if you want to turn on cookies or disable it as cookies will not store any information from you. All your personal information will not be released to any party and it is kept secret forever.  


e. System information. reserves the rights to collect and store like IP address, browser type or operating system type. All the information is confidential and will be used exclusively for system administration purposes.


f. E-mail. Email is officially used when clients want to contact with It is also used to notify our members or clients about changes in the status of their applications, changes in the database, on our web site, or when new services or features are added. In some cases,  can send you email notifications when we have updated information or any discount policy, etc. Your e-mail will be kept secret.


g. Change or Modify Your Information. You are given a private ID with login information and password, however, you can change or modify it at any time. This guarantees that your information is totally secured. In case you lost ID, you can send us an email to notify this and will send you the information via email again.  


3. Disclaimer

The following provisions apply to all Applicants/visitors who have opted for or intending to opt for Vietnam visa Services at the whether in person or through mail as applicable. is authorized to perform administrative functions for Vietnam visa service related to visa approval letter, temporary resident visa and applications for travel documents for permanent residents of Vietnam. The Applicants agree and understand that the charges paid to for the services availed by the Applicants are non-refundable under any circumstances.


Applicants acknowledge that is responsible for Vietnam visa services reserves the right to ask for further documentation or interview in order to make a decision on visa applications.


The contents of this site are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. 


While makes and strives to provide secure and continuous connectivity and internet access,, the Embassy/Consulate and/or its clients shall not be responsible or liable to a visa applicant/user for any loss or consequential damage, including among other things, any loss of dates obtained, time, data or information furnished or entered on the website or the application forms, etc which may, among other things, have occurred as a result of any events or acts leading to interruptions in internet connectivity, transmission of signals, server breakdown, systems crashing, hacking, servicing and any other events or acts.


Visa applicant/user agrees not to hold responsible for other users' actions or inactions, including acts or things as a result of which there may be loss of connectivity, loss of dates and/or loss of data furnished.